When someone searches for a shop, clinic or restaurant nearby, the first thing they compare is the star rating and the number of reviews. A shop with 4.7 stars and 300 reviews looks safer than one with 4.9 stars and 12 reviews.
The problem isn't that your customers are unhappy. It's that leaving a review takes effort: open Google Maps, search your shop, find the button, think of what to write. Most people give up before they start.
Ask at the right moment
The best moment is right after payment, while the customer is still smiling at the counter. Not the next day by SMS, and not with a link that gets lost in WhatsApp.
Make it take seconds, not minutes
A review QR at the counter lets the customer scan with their phone camera and land straight on your review form. With a little help writing it, the whole thing takes about 20 seconds.
- Customer pays at the counter
- Scans the QR with their phone camera
- Gets help writing a short review
- It's posted on Google
Make it a habit for your staff
Put the QR where every customer sees it and ask staff to mention it with every bill. A rating that slowly climbs month after month brings more people to your door from Google Maps.
Want this done for you?
Websites & Software: run your business from your phone
